Shipping Policy
    1. All orders will be shipped within 48 hours from receiving them in
        full. You should receive your order at your home address within
        approximately 10-15 business days depending on the
        International Pharmacy you placed your order with. We
        recommend placing your order 30 days in advance to avoid
        running short of your medications.
    2. There will be a shipping charge added to your order. The amount
        will be dependant on the countries you chose to order from. Some
        countries such as India, Germany, Fiji, Australia and New Zealand
        offer FREE SHIPPING.
    3. Multiple orders going to the same address will only be charged one
        shipping charge per country. Example: if a husband and wife
        are both placing orders from the same address there will only
        be one shipping charge for any one country that we are
        shipping from.

Prescriptions Policy
    1. A valid prescription from a licensed physician must be obtained
        prior to ordering any prescription medications. ALL prescriptions
        must be written in the English language. We recommend the
        prescriptions include 3 refills to prevent getting a new prescription
        every time you order.
    2. Health Matters International will only send out a maximum of 90
        day supply for each prescription for personal use ONLY.
    3. Original prescriptions must be first faxed then mailed to Health
        Matters International at:

                              Health Matters International
                              Suite #212-1935-32nd Ave NE
                              Calgary, Alberta, Canada
                              T2E 7C8
                              Fax: 1-866-453-0909

        For medications being shipped from Health Matters US pharmacy,
        faxes can only be accepted from a physician’s office.
        US Pharmacies cannot dispense medications from a
        prescriptions faxed by any source other than the
        prescribing physician’s office.

Controlled Substances Policy
    1. We will only ship controlled substances to USA customers and ONLY from our USA Pharmacy.
    2. No controlled substances, banned substances or narcotics will be shipped to any other country except for
        USA customers ordering from our USA Pharmacy.

Return Policy
    Pharmacies are prevented by law from accepting returns for use or re-use of any medications. We are sorry but we
    cannot accept any returns of medication by law.

Currency Policy
    ALL prices are in US dollar. We accept Visa, Mastercard, American Express (Ex-US Only] and Discovery Card.
    All payments must be received before shipping any order. Payment takes place online when completing an order.

Language Policy
    1. Customer Service Representatives and Operators at Health Matters International are English speaking ONLY.
    2. ALL prescriptions must be written in the English Language.

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